11/29/2023 0 Comments Autodesk desktop connector icon![]() The key piece of info was that I didn't seem to have read or write access to Autodesk Docs, despite the fact that we're paying for it. What am I doing wrong? At a standstill with these projects, thanks for any help you can provide! Just so you know I'm not crazy, here's a screenshot of my system tray: (5) The following Autodesk help articles were unhelpful: Desktop Connector Is Not Running | Desktop Connector Error (4) Verify Autodesk credentials (I was never warned of improper credentials, but just trying to be safe) (3) Same as above, except restart computer before starting Civil and Revit My notes indicate that I solved this same problem a couple of months ago using this same method, but it's no longer working. DC system tray icon > Right click > Help > Check for drives. Sign out, then sign back in via the Desktop Connector system tray icon. ![]() Close and then restart Desktop Connector via the system tray icon. (1) Install latest Desktop Connector update (issued 7 days ago) THINGS I'VE TRIED (none of these methods resulted in any change in symptoms): Pressing the "Refresh" button doesn't do anything. ![]() Windows explorer: opening Autodesk Docs returns the following error: Revit: opening a Revit file that contains linked topography returns the following error:Īttempting to relink the topography returns the following error: Desktop Connector is running, but also isn't running?!?įirst discovered the problem after our month-to-month AEC Collection subscription lapsed and we paid for a new 1-yr AEC Collection subscription.Ĭivil3D: Output > Publish Surfaces returns the following error:
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